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To understand the user needs, the team conducted field research through observation, and interviews with five people about their activities during mid-day on a weekday. In interviews with several people on site, we asked about their activities in the area, why they choose this area over others, how often they used it, what they liked/didn’t like about the space and anything that they felt was missing that would improve their enjoyment of the space. |
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Basic Interaction Design 2010 | Human-Computer Interaction Institute | Carnegie Mellon University |