Tiosk

Synthesis

Personae

Suzie: College Student on journey of self discovery

Life Goals: Discover her own identity, be a student of the world

Experience Goals: Try new and exciting things

End Goals: Learn about tea, discover interesting tea she can brew on her own

Suzie, a college student, is living away from her family for the first time. Suzie cares about her class work and spends much of her free time studying. Along with her academic curiosity Suzie likes exploring and seeking out new experiences. She sees college as a journey of learning as well as self discovery.

This year Suzie has started going to a local tea café every Sunday to read and study. She doesn’t know a lot about tea and usually tries something she hasn’t had before. She likes the mellow lounge atmosphere of the shop and has gotten to know Gabe, the owner of the shop who chats with her now every time she comes in. Suzie is starting to brew tea on her own but isn’t impressed at the selection of teas at the local markets.

Linda: Knowledgeable tea partron and barista

Life Goals: A calling, feel like I've made a difference

Experience Goals: Meeting interesting people, chat and keep up with friends, glad when people appreciate her tea choice

End Goals: Find high quality tea, work temporarily until she figures out what she wants to do down the road

Linda graduated from college two years ago and doesn’t know exactly what she wants to do down the road. She spent last Summer traveling in France, teaching English, learning French and painting.

Linda is now back home in Portland and she still has a few friends from college she likes to hang out with. She has taken up the job of a barista at Tea Chai Te, a tea house. Every now and then, her friends come to the tea place after her shift ends or druing her break to sit and chat with her. Linda has been brewing tea at home for years and is fairly knowledgeable. She likes to keep her knowledge up-to-date and feels happy when customers enjoy a choice she recommends.