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We created a persona of what we felt was a realistic user of our product in order to inform and drive our decision making process. By developing personalities and flushing out the details of our fictitious family we really got to know them. We were able to imagine them interacting with our product and preempt potential breakdowns.
Can’t we please get a pony?
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Meet George, Helen, & Alexislive in Ann Arbor Michigan George & Helen married for 13 years George: 45, accountant, plays golf, family man, grew up in Chicago Helen: 42, stay at home mom, involved with local charities, likes to travel, clips coups from Sunday paper Alexis: 7, loves the Jonas Brothers, really into ponies, totally convinced that the garage would make a sweet stable, wants to be a veterinarian |