Summary| Persona |
Scenario |
Design |
Solution |
Friend Finder
Scenario |
How can we help Betty meet her friends at the mall? |
Betty wakes up in the morning, and wants to know if her any of her mallwalking friends are planning to go the mall this morning. She checks her FriendFinder handheld device, and sees that two of her friends are planning to mallwalk. She tells the device that she will mallwalk today as well, so that her friends can know to expect her.
After she's gotten dressed, she wants to know whether she should eat breakfast before she leaves the house, or if her friends are planning to eat breakfast at the mall. She checks her FriendFinder and sees that her friends are planning to buy breakfast at the mall. She puts on her tennis shoes and drives to the mall.
When she's arrived at the mall, Betty still doesn't know where to meet her friends. She checks her FriendFinder, and it points her to the Mervin's store, so she walks there and finds her friends waiting for her. They enjoy a wonderful walk in the mall and enjoy breakfast together.