Summary
Persona Scenario Design Solution

Friend Finder

Persona

A Senior struggling to stay social and active.

Betty Parker

Betty Parker is 73 years old, and lives by herself in a apartment just outside downtown Vancouver, Washington. She has two adult daughters, two grandsons and a granddaughter, all of whom live in the next state over. They visit her occasionally, for holidays or visits, but most of the time Betty is alone. Betty receives a pension from her deceased husband, so she's not worried about money.

She has recently joined the local mall-walking club, and has met several friends there. She drives to the mall several mornings per week to walk with her friends, and they often take advantage of a $4.99 breakfast special at the food court. Sometimes its difficult for her to coordinate with her friends which mornings they will meet at the mall and where exactly within the mall to meet.

Its happened a couple of times recently that Betty has shown up to the mall at the wrong time or place and had to walk all by herself. Since this is her main opportunity for social interaction, missing her friends makes her very sad.

BID. 2009. Human-Computer Interaction Institute . Carnegie Mellon University