Finding "Coop"

We were given the task of creating a persona and creating a mobile application which the persona would use. We were also given potential tasks that the user might want to accomplish.

Potential Users were:

• elder mall walkers
• jitney drivers
• teen babysitters

Potential Tasks were:

• finding a community meeting place
• finding information related to cooking
• finding information to repair a broken object (DIY or repair shop)

We then created a matrix to explore the space and came up with likley scenarios in order to figure out who we wanted to pursue as a persona.

We decided on the Jitney driver and finding meeting places, in this case, where to pick people up. We then wrote down several characteristics

We were particularly inspired by some of John's experiences, who had used a similar service here at CMU with the campus shuttle. He felt that many drivers didn't really care much about their job. We found a picture that we felt suited our persona and named him "Coop"

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